Frequently Asked Questions...
» What are the check in and check out times?
Check out is before 11.00 allowing our new guests to check in at 13.00.
» Do the rooms have air-conditioning and if so does it cost extra? All rooms at the budget Hotel Emmaus in Rome are air conditioned at no extra charge.
» Is the hotel on many floors and if so do you have a lift? The hotel is on 4 floors all accessible by lift.
» Are there TVs in the rooms with foreign satellite television channels? Yes, all guestrooms come with satellite colour TV with foreign channels.
» Are there more quiet and romantic rooms? We have more quiet rooms with a view over the courtyard and more romantic rooms with a view of the Vatican.
» Does the hotel have Internet or email facilities? Yes. FREE Internet Wi-Fi is available throughout the hotel and in the rooms. You can also use our Internet point connection located near the Reception which also feature a printer for your own needs.
» Which is the nearest railway station? The nearest urban railway station is San Pietro, around 5 minutes walk away, connecting with Trastevere or the coast. Termini Central Station is six stops on the metro.
» Which languages are spoken at the reception? English, French, German, Spanish and Italian are all spoken at the Emmaus Hotel reception.
» Is breakfast included in the price? A buffet breakfast is included in the price as is service and all taxes.
» Is the price quoted per room or per person? The price is per room but includes a continental buffet breakfast.
» When do we pay the bill? The bill is usually settled on departure but if you'd like to pay in advance you can.
» Do the rooms have balconies or terraces? Only one guestrooms has a balcony – subject to availability.
» Do you have non smoking rooms? Yes, we have non smoking rooms.
» Do you have direct dial telephones in the rooms? Yes, each room has its own direct dial telephone.
» Do you have a swimming pool? No, but our Concierge Service will be happy to point you in the right direction.
» Is there a secure garage or parking facilities available? There is a nearby private garage available.
» How far away are the Airports? Both Leonardo Da Vinci and Ciampino airports are around 25 to 30 kilometres away, or about an hour's drive making allowances for the traffic.
» Can you arrange pickup services from the airport? Upon request a pick up or drop off service can be arranged with a private company.
» How far away are the nearest bus and metro stops? We have a bus stop twenty metres from the hotel to take you across the River Tiber. The nearest metro stations is about 5 minutes walk.
» Do you have a gym or fitness centre in the hotel? No, sorry.
» Are pets welcome? Yes, pets are welcome.
» Is there a restaurant in the Property? No, but there are plenty in the area.
» Can I connect to Internet from my room? Yes you can by our Wi-fi free or an Internet Point in the lobby.